Communication is imparting the information by speaking, writing or using some other medium. It needs to take into account the entire process and not only the content of the conversation. When you are the sender in the process, you should examine potential barriers at various stages that can keep your purposed public from receiving your message. Barriers are the obstacles that may come across during the communication process and prevent efficient exchange of ideas and thoughts. This article helps you to overcome Emotional, Physical and Perceptual Communication Barriers
It is vital to remember that there are variations between talking and communicating. When we communicate we are triumphant in getting our point across to the other person we are communicating with. However, when we talk, we come across barriers that hamper our ability to communicate. Some of the main barriers that come in the way of communication include:
Different type to Communication Barriers
These easily spotted barriers generally include the distance between the people in a working environment. Though many believe that people need their respective personal space in the workplace, but setting up an office environment is the first step in developing an open communication. The professionals working in the industry usually have collaborative communication that includes discussion of architecture, and how can they purposefully design workplaces around an open office plan. For example, every individual is assigned his own dedicated workplace in the office that reduces the interaction. To enhance the communication and break these physical barriers, one can encourage openness and create closer working bonds.
These generally are the internal barriers. If you develop a mindset that the person you are talking to is not able to perceive or is not interested in what you are saying, you may be tensed and end up disrupting the whole effort you made to make your point clear. For example, in a movie, when someone speaks clipped phrases to the one they believe is deaf, the person ends up seeming to be ridiculous while failing to communicate the actual matter.
These are hard to overcome, but are vital to be removed to have an effective communication. From the very beginning, we have been taught to fear and mind the words that come from our mouth. However, it is not easy to come over this fear, but at the same time, it is extremely necessary also. The solution is to have full confidence in whatever you are saying, that is because people often pick upon your weaker areas. To overcome these emotional barriers simply inculcate the confidence in yourself and in what you are saying.
Various cultures, be it the societal culture or the workplace culture, can act as an obstruction, while developing communication between two different cultures. In such cases, it is vital to find a familiar ground to work in. In the official environment, identifying the issue and coming up with an efficient way to solve it, can avoid any cultural or institutional barriers.
These self-inherent barriers often are the hidden language barriers. If an employee in an industry talks in a technical language, he gets used to it. Whenever he is outside the industry also, he mostly speaks the same language, which the other people may not understand.
Gender barriers have become an issue these days; this is so because some people in the society now also presume that there are differences between a male and a female. It is believed that both have different thoughts, while men are good in spatial thoughts likewise women are good in emotional decisions and language based thinking.
These barriers are what eventually keeps us from reaching out to one another and opening ourselves up, for not only to be heard, but also to hear others . Many people spend their whole life in forming an image that others want and that is the reason they never come out of those false perceptions, thereby posing a barrier in effective communication.
These barriers can be mostly found in large or small organizations. These occur due to the organizational hierarchy. That is the lower level employees are not able to communicate much with the upper people, which indirectly affects the communication process. This can overcome if the managers’ excellently relate to their employee problems and understand them.
When people are in stress then the communication is affected the maximum. Being stressed, one often speaks that may not be good to the communication. Furthermore, a stressed out person can never contribute effectively to a communication. Whenever in stress, one must keep calm and rather than speaking something, it is advised that the person should behave in a calm manner and listen patiently to what others are saying.
Verbal Communication Barriers
The verbal communication barriers often involve attacking such as interrogating, criticizing, and blaming someone. In verbal communication, one must be polite in saying whatever he wants to say because blaming or criticizing someone will just hamper effective communication. At times, when someone shows power in a wrong manner that is by shouting, commanding or threatening, like if a person threatens someone that “If you are not voluntarily going to get in this job then definitely we can take you to the due process”. All such actions will give the other person a wrong impression and alternatively hamper the communication process. Some other verbal barriers include shouting, and refusing to speak.
Non Verbal Communication Barriers
These involve our body language barriers as to how we make use of our body language while communicating. These include flashing or rolling ideas, quick or slow movements, arms and legs crossed, gestures made with exasperation, doodling, poor personal care, starring at people or avoiding eye contact, excessive fidgeting with materials and many more.
If the media used in the communication process is not appropriate, then the communication can never be effective. The clarity, clearness and accuracy of the conversation are badly affected if proper channels of communication are not used.
System Design Fault
These refer to the structural or system failures that may occur during an ongoing communication process. They include inefficient information systems, lack of supervision and training, lack of clarity in roles, which make the whole process uncertain.
Time And Space Barriers
These barriers mostly hamper an organizational structure. For example, a manager may feel that the time is less to accomplish all tasks in a stipulated period so he may extend the timings of the employees. This in turn can hamper the communication between the two. Space barrier counts when there are separate departments and there is lack of conversation between them, which hinders the overall communication.
These barriers exist when there is difference in the words employed in communication. The use of terminology over here is mostly specified to a certain field only, which makes it difficult for others to understand. Other sources of semantic barriers include usage of informal vocabulary or some statements that are specified to a certain place only.
These generally include the religion, ethnicity, authority, ability and emotional barriers. A lot depends on individual’s mood during communication and that is what hinders an effective communication process.
These barriers occur due to the unclear and unorganized organizational structure such that employees are unclear in their operation. These arise because of the poor management, lack of consultation with each other and people refusing to communicate effectively.
It is a barrier to communication as the very thought of a person lets him act that he already knows what the other person is saying or he is not interested in knowing what the other is saying because he does not find it necessary.
Lack Of Feedback
Feedback is the most effective tool in the communication. It is when a receiver sends back the sender the message that he has clearly understood what the speaker wanted to convey. Without a proper feedback, communication only remains one way. Prompt feedback is more impactful rather than a feedback that is saved until the right moment to come.
Be there any cause, interruptions are the real barriers to the communication. In an organization when employees feel reluctant to have a discussion with other upper level authorities, these act as interruptions in growth of organization by reducing the communication.
These physical issues come in the way of communication. These distractions include like if a phone rings, uncomfortable meeting place, noise and many more.
Experiences of an individual matter a lot. Like a receiver must know the experience of how a speaker used to talk earlier with others, these form a mindset in the mind of other people and likewise the communication between the two becomes a bit uneasy.
Overcoming Communication Barriers
Barriers are the hindrances that come across the way of communication. We need to overcome the communication barriers if we want a healthy and an effective communication. The establishment of proper communication networks between employees that allows them to communicate effectively can do this. Some of the ways that help overcome communication barriers to an extent include:
Clarifying Ideas Before Communication
The person who is sending the information must be very clear in what he wants to communicate. He must be well known about the objective of the information he is delivering thereby, arranging his thoughts in an effective manner. Until and unless, the main idea behind the whole conversation is not clear, the whole communication will go in vain.
Communicate In Accordance Of The Need Of The Receiver
The speaker must gather the information according to his ability but at the same time also understand what the other person’s level is and how much is he capable to perceive. The receiver will lay more emphasis on whether what he needs is being delivered to him or not. Therefore, to communicate in an efficient manner the desires of the other person need to be kept in mind.
Consult Others Before Communication
At the time of planning of the information to be used in the communication process, all the persons concerned must be asked and taken a view of. As everyone has his own opinion, this would help gather a diversified information about the topic. This will help everyone contribute towards the success of communication.
Be Aware Of Language, Tone And Content Of The Message
The sender should ensure that the language used in the communication process is precise and does not hurt the sentiments of anyone involved in the communication process. As possible, the content within the conversation should be short and usage of technical words must be avoided. The language should be such that is easily understood by everyone involved in the communication.
Good Writing Skills
Messages written in a clear manner can avoid semantic and perception barriers. A communication that is well-written completely eliminates the possibility of misinterpretation and makes the communication better. As whatever written will be read by the other person and this will give him a view about what the person actually wants to say.
Create a Snapshot Of The Communication Process
The person, who is to communicate with the other person, must first have a blueprint of what he wants to communicate so that at the time of communication no obstructions come his way. The snapshot gives an overview of complete communication process.
Avoiding Information Overload
People must know how to prioritize their work so that there are fewer loads. For this they can sit together, listen to each other’s problems, and by mutual understanding find a justifiable solution. Because, the information overload can only lead to more confusion, and the speaker will be unclear in conveying his thoughts properly, which in turn will affect the communication.
Conveyance Of Things Of Help And Value To The Listeners
The need of the receiver must be kept in mind while forming the subject matter of the conversation process. Elements of communication must include the requirements of the listeners. As it will ensure them that their needs are also being kept in mind, which will further generate their interest in the conversation. In such way, communication becomes more efficient.
Ensurance Of Proper Feedback
Feedback is the essential component of any communication. If the sender does not receive the feedback from the receiver that he has completely understood what the speaker wanted to say, the communication is not complete. As feedback is the only way, by which a speaker would know his efficiency in speaking.
Consistency Of Messages
The message sent to the receiver must not be contradictory. It should relate with the objectives, policies of the organization under which the communication is going on. Like if a new message is sent in place of other old message, then it should be informed prior so that no confusion occurs later on.
Follow Up Communication
In order to overcome the verbal communication barriers, the management should know the weaknesses of the communication. More emphasis must be laid upon how we can make appropriate formal and informal communication.
Be a Good Listener
It is the essence of both sender as well as the receivers that they must be good listeners. Both sides must have patience, pay attention to what each other are saying. Thus, a good listening can overcome all barriers of communication in a very effective way.
Stronger Communication Network
An open environment must be there whereby; the people can communicate more freely and frequently. For this various gatherings, meetings, conferences can be arranged, so that people get to converse with each other more often and reduce the communication distance between them.
Promotion Of Interactive Approach
In an organization, there must be collaborative approach for making various decisions. The more employees will interact more would be the openness and it will cater to better communication in the near future.
There should be an element of trust between the people communicating. This is so because if a person has no faith in the other person, he will not communicate with any interest, which will hamper the communication. So building trust is vital to begin with an effective communication.
Thus, to cope up with the barriers of communication, proper diagnosing, analyzing of information must be done. Designing proper messages with appropriate channels of communication and with an efficient feedback, the barriers to communication can be reduced and communication can be made more proficient.