Nowadays, interview via phone has become an easy way of conducting an interview. Well, if you are very serious about your career and want to be employed soon; always be ready for the phone interview. It may happen on short notice and interviewer or recruiter will ask you to get ready for a telephonic round of interviews in a few minutes.
In this article, we will discuss about various phone interview tips to master telephonic interview. By conducting phone interview, companies get benefited by reducing the traveling cost involved in interviewing out-of-town candidates. Also, companies save their resource cost by reducing the time taken to conduct an interview.
There is not much difference between phone interview and face-to-face interview, only the difference is – phone interview uses the phone as a medium for communication and in face-to-face interviews, the interviewer and the candidate both sit at one place to communicate with each other. So, prepare yourself for a phone interview in the same way you prepare for other interviews. Here are some tips that will surely help you in succeeding phone interview round.
Tips to successfully pass phone interview round
There are many stages involved in preparing and making a phone interview round a grand success
- Stage 1 - Preparation before phone interview
- Stage 2 - Preparation at the phone interview
- Stage 3 - Preparation after phone interview
Stage 1 - Preparation before phone interview
Ensure that you are standing over the area where you get absolute network connectivity for cell phone and Wi-Fi (or, preferably, you can use a landline for communication). Also, ensure that you are in a place where you are not getting any other voice except the person (Interviewer) with whom you are speaking on the phone. In case, the interviewer listens any other voice except you, he/she might think you are unprofessional (or, don’t understand the industrial culture).
Use high-quality phone or landline
Make sure that you are using a high quality phone with good speaker facilities. Most candidates put the call on speaker so that their hand is free to take notes or refer interview materials. If your phone has a poor quality speaker, there won't be any clarity in the communication and you may end up answering the wrong question. Also, you might speak in a higher voice which will annoy the interviewer. If you are using mobile, make sure that it is fully charged.
Do your home-work
As you know, practice and preparation make a perfect recipe for success, the same logic works here. Do your homework before giving an interview – Spend time on gathering information about company culture and a profile that you have chosen to build your career. You can boost your knowledge about company via company blog, forum, and by joining a company’s group. Surely, you will be benefited by following these techniques. Your knowledge about the company can leave a good impression on the interviewer and your chances of getting employment increases.
Strong communication skill
Your communication skill should be very strong (specially, listening skill). If you have a poor communication skill, then you won’t be able to understand what the interviewer is trying to say on the phone. The interviewer may say something else, you may conclude something else and the call goes awry.
Appropriate costume for the interview
As we know that the costume according to the occasion boosts our morale. Similarly, your dressing sense matters while giving an interview (phone or face-to-face). It may happen that in between a call; interviewer asks you to call via Skype or any other video calling application. At that time, it will be really embarrassing for you to appear on a casual wear and it may leave a bad impression on the interviewer.
Close all additional accessories running at the background of the phone
During the phone call, de-activate or close all additional applications, features and apps that are unnecessarily opened in the background (or not required for the phone call). Due to these opened phone’s accessories, there is a possibility that you may distract your mind from the phone call, or the background voice that comes from your phone may disturb you and the interviewer, and interviewer many think that you are behaving unprofessionally (or you are not aware of the phone interview call culture and company culture).
So, turn-off everything that is not required for the call, like; the call that you kept on hold in the background, answering machine that links to the additional phone line, keypad voice, and downloads & videos that are running in the background.
Prepare questions & answers
On the phone, the interviewer can ask any question that is required to judge the candidate. Prepare a note of all questions & answers that may be asked by the interviewer during phone interview call and practice them regularly.
Prepare a cheat sheet
For candidates, the phone interview is more advantageous than a face-to-face interview, because in phone interview; candidate can make a cheat sheet with all necessary questions & answers, and hangs it on a wall in front of their face. The advantage he/she gets is that if the questions asked by the interviewer are highlighted in the cheat sheet, candidates can easily answer those questions.
Have all necessary documents and objects with you during call
During call, keep everything that may come in use, like copy of your resume, passing certificates, previous company’s joining & reliving letters, other appreciation certificates that you have achieved in your school, college, or previous companies, questions & answer that you have purposely prepared for interview call. The room that you have chosen to call should facilitate appropriate lighting and fan in the running mode. Also, keep water to drink.
Keep a paper pad/notebook, pen, pencil and eraser with you
During the interview call, keep a paper pad/notebook, pen/pencil and eraser with you. It is often seen that during the interview, the interviewer may ask you to write down a problem and solve it. For example, aptitude or programming problems. At that time, if you scramble for a paper and a pen, it will give a bad impression about you to the interview panel. Keeping a pad and a pen will help you note down the important points discussed during the interview.
Stage 2 - Preparation at the phone interview
Smile like blowing flower
Although, the interviewer is unable to see your face; he/she acknowledges your behavior by your tone and smile. Once you pick-up the call of the interviewer; don’t speak loudly or in a surprising tone, speak politely with a good smile. This is your first chance to leave an impression on interviewer to think positive about you.
Speak clearly, not loudly, so that the interviewer can clearly gets to know what exactly you are saying or answering. Don't mumble while giving answers. If you are not able to answer any question, tell the interviewer that you don't know the answer with a sorry.
Show your interest
You should show the interviewer that you have a genuine interest in the job opening and you are excited to work for the company by asking various aspects of the job and the role for which you are interviewing.
Remember, the company doesn’t want to hire employees who are not at all friendly and very egoistic by nature. While taking interview on the phone, interviewers also acknowledge yours friendliness through conversation. This is very important when you work as a valuable member within a team. May be, you are very good in your work, but because of your unfriendly nature, you are unable to present your work in front of your group and your behavior may disrupt the smooth working of the team.
Once interviewer is fully satisfied and like to hire you, he/she will surely speak about the salary and the benefits the company is going to provide you. At this point don’t hesitate to speak. Listen clearly, what company is offering you, if you are satisfied, then go a-head, otherwise, don’t hesitate in giving your opinion. Once you become an employee of the company, the company won’t give you a chance to speak about the salary and other facilities offered by the company.
When the interviewer asks whether you have any question for him/her, if you like to; show your interest and ask some relevant and inspiring questions. Your question should motivate interviewer to think that you had taken the interview seriously and very much interested to grab this opportunity.
Moreover, after all questioning and answering, at the end, it is a good manner to ask, if he/she (interviewer) has any more questions for you. It's a good way to take his/her (interviewer) last minute attention.
Stage 3 - Preparation after phone interview
Verbally, say thanks to your interviewer once the interview gets over. Also, shoot a thank you mail to your interviewer after the interview. The basic idea behind various modes of thanking the interviewer is to create a lasting impression about you.